While collection agencies earned the most complaints from Ontario citizens last year, it was adult video stores that were inspected the most.
In a scathing report issued yesterday by Ontario's provincial auditor, it was noted that Ministry of Consumer and Business Services officials inspected almost 1,600 adult video retail stores after receiving only eight complaints, none in writing.
That accounts for about 95 percent of the work done by the ministry, which is supposed to protect the interests of citizens against businesses.
Purportedly, the inspectors were making sure the videos were properly labeled and that none of the videos on the shelves were banned.
Conversely there were 4,000 complaints related to debt collectors last year, including 800 written complaints. Written complaints are considered formal and theoretically are considered more serious. However, there were only ten inspections of debt collection agencies.
And there were 2,000 complaints about motor vehicle repairs that led to just six inspections.
As a result of elections earlier this year, there’s a new government in charge along with new government officials such as Liberal Jim Watson, who was appointed consumer minister last month.
"I'm not sure why the previous government seemed so obsessed with X-rated films," Watson told the Canadian Press (a news service similar to the Associated Press).
"But certainly our priority is to go to those areas where there are legitimate consumer complaints and we don't have to be inspecting as many X-rated film shops as they have in the past."
Today the new minister had a simple explanation for the inspectors’ peculiar interest in porn – laziness.
"It's pretty hard to go and track some of these groups [loan sharks and telephone scammers] down because they don't have storefront operations, whereas video stores obviously do," Watson told the Canadian Press.
Watson promised that this year resources would be utilized in a more efficient manner.